GoDaddy Sucks

As I write this GoDaddy has managed to completely screw up authoritative DNS for krisk.org. They have been my registrar for quite some time. Yesterday I decided to switch my authoritative dns over to them from DynDns. Why would I do this?

I needed e-mail forwarding. KrisK.org used to be hosted on a FreeBSD server that I ran. I started to get more and more busy with AstLinux and other misc. stuff so I moved as many of my services to free or managed solutions.

I couldn't do e-mail forwarding because GoDaddy's recommended MX records were CNAMEs. DynDns does not approve of this (every MX should be an A record). So I needed to move everything to GoDaddy just so I could use their stupid free e-mail forwarding (krisk.org -> gmail).

I tried to get to this blog today and blog.krisk.org wasn't resolving. What gives? I tried digging a few DNS servers that I knew of. All of them returned NXDOMAIN. That's not good. I ran whois and krisk.org to find the authoritative name servers. I was (and still am) on ns5.secureserver.net and ns6.secureserver.net. I tried to do directly against them:

kris@krislap:~$ dig @ns5.secureserver.net

; <<>> DiG 9.3.4 <<>> @ns5.secureserver.net
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 11126
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;. IN NS

;; Query time: 70 msec
;; SERVER: 208.109.78.180#53(208.109.78.180)
;; WHEN: Wed Jul 25 15:22:43 2007
;; MSG SIZE rcvd: 17

Same deal with ns6. That's not good. Some of my other domains on GoDaddy have ns1 and ns2. I tried to dig against those and they worked. The funny thing was ns5 and ns6 were not found as NS records.

I shuddered at the thought of calling GoDaddy support. I certainly don't want to talk to any of "those people". By "those people" I mean script reading drones that would ask me which version of Internet Explorer I was using...

I logged into the extremely horrible GoDaddy portal and clicked "Use default hosting name servers". They were listed as ns5 and ns6. I wasn't hopeful. A few minutes later it appears to be working again:

kris@krislap:~$ dig @ns5.secureserver.net www.krisk.org

; <<>> DiG 9.3.4 <<>> @ns5.secureserver.net www.krisk.org
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 11574
;; flags: qr aa rd; QUERY: 1, ANSWER: 2, AUTHORITY: 4, ADDITIONAL: 0

;; QUESTION SECTION:
;www.krisk.org. IN A

;; ANSWER SECTION:
www.krisk.org. 3600 IN CNAME godaddy.krisk.org.
godaddy.krisk.org. 3600 IN A 68.178.211.88

;; AUTHORITY SECTION:
krisk.org. 3600 IN NS NS1.SECURESERVER.NET.
krisk.org. 3600 IN NS NS2.SECURESERVER.NET.
krisk.org. 3600 IN NS ns5.SECURESERVER.NET.
krisk.org. 3600 IN NS ns6.SECURESERVER.NET.

;; Query time: 76 msec
;; SERVER: 208.109.78.180#53(208.109.78.180)
;; WHEN: Wed Jul 25 15:32:13 2007
;; MSG SIZE rcvd: 157


Woah! Look at that! ns1, ns2, ns5, and ns6 are listed as authority. Hmmm...

P.S. - If you are still reading this I need to tell you that DynDns is AWESOME!